Quality is the biggest part of our name and our commitment to you.  We, the employees of Qualitronics, Inc., value our customers as the reason for our continued success.  We take pride in our labor, our company’s success, and the partnerships we develop with our customers.  Since we esteem our customers so highly and value the work we do for them, we gladly make these assurances:

• We will personally answer the phone every time you call during our hours of operation – no voice mail, no electronic cues.  A real person.  Every time.
  
  
• We will respond to your concerns in the most expedient manner possible.  Whether you contact us by telephone, fax, letter, or email, we will respond quickly and professionally.
  
  
• Most importantly, each Qualitronics wire harness you purchase from us will meet your specifications and perform as designed.  Furthermore, we will replace any assembly that does not – at no additional charge, with highest priority and minimum disruption to your workflow.
  
  
• Finally, we will ship your order using your preferred method, or the most cost effective means available to meet your production needs.  If necessary, rush orders can even be personally delivered by our staff to your dock.